Billing Terms and Conditions

Last updated: June 3, 2026

Secure Payment Processing

At zyentral.com, the security of your personal and financial information is our highest priority. We utilise industry-leading, secure payment gateways to process all online transactions safely and efficiently.

All transactions are processed through secure servers using Advanced Encryption Standard (AES) 256-bit Secure Sockets Layer (SSL) technology. This ensures that your payment details remain entirely protected and cannot be read, intercepted, or decrypted by unauthorised third parties during transmission. We strictly adhere to all applicable PCI-DSS compliance standards and do not store or retain your full credit or debit card details on our servers.

Accepted Methods of Payment

We accept a comprehensive range of payment methods for all purchases made on our website:

Credit/Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club

Digital Wallets

  • Apple Pay
  • Google Pay
  • Shop Pay

By submitting payment details during the checkout process, you authorise zyentral.com to charge the final agreed amount to your selected payment method.

Payment Timing and Authorisation

Immediate Billing

Your chosen payment method will be billed immediately once your order has been successfully placed, verified, and confirmed by our system.

Verification and Fraud Prevention

All orders are subject to standard payment verification, authorisation, and fraud prevention checks prior to dispatch. If your payment method is declined, flagged for suspicious activity, or cannot be verified by our processing systems, we reserve the right to cancel your order immediately.

Pricing and Currency

Currency

All prices listed, displayed, and processed on our website are denominated in British Pounds (GBP).

Total Price

The total price displayed at checkout is the final amount due from the customer for the products and services provided. For orders within the United Kingdom, applicable domestic taxes are included in the final checkout total unless stated otherwise.

No Hidden Fees

We operate with complete transparency. We do not charge any hidden handling fees, administration costs, or unexpected transaction charges.

Billing Information Accuracy

You agree to provide current, complete, and accurate billing and account information for all purchases made at our store. You are responsible for promptly updating your account details, including your email address and payment details, so that we can accurately process your transactions and contact you regarding your order status if necessary.

Chargebacks and Payment Disputes

If you believe there is an error, a duplicate charge, or an issue regarding an unauthorised movement on your payment card, we strongly encourage you to contact our customer support team directly before initiating a formal chargeback with your bank or card issuer.

We are committed to resolving any billing discrepancies swiftly, fairly, and professionally without the need for prolonged external disputes.

Contact Information

For any questions regarding billing, payments, or account verification, please do not hesitate to contact us:

  • Brand/Website: zyentral.com
  • Address: 18 Malthouse Drive, Dudley, West Midlands, DY1 2BY, United Kingdom
  • Phone: +44 07894893150
  • Email: support@zyentral.com
  • Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)