Privacy Policy
Last updated: June 3, 2026
This Privacy Policy describes how zyentral.com (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Device Information
Examples of Device Information we collect include:
- Web browser version
- IP address
- Time zone
- Cookie information
- Products or pages viewed
- Search terms
- Site interaction data
Order Information
Examples of Order Information we collect include:
- First and last name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number
This information is collected when you place an order, create an account, contact customer support, or otherwise interact with our website.
2. Sharing Personal Information
We share your Personal Information with trusted third-party service providers to help us operate our business and provide our services to you.
Shopify
We use Shopify to power our online store and safely process your orders. You can read more about how Shopify uses your Personal Information here: [Shopify Privacy Policy].
Google Services
We use Google Analytics and related Google services to help us understand how our customers use the Site and to improve our advertising and marketing performance. You can read more about how Google uses your Personal Information here: [Google Privacy Policy].
Legal Compliance
We may disclose your information when required to comply with applicable laws, regulations, legal requests, subpoenas, or to otherwise protect our rights and business operations.
3. Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This may include the use of:
- Google Ads
- Google Analytics
- Retargeting and advertising tracking pixels
- Marketing and performance tracking technologies
You can opt out of targeted advertising through your browser settings or advertising platform preferences.
4. Use of Personal Information
We use your Personal Information to provide and improve our services to you, including:
- Processing transactions and payments
- Shipping and fulfilling your orders
- Providing customer support
- Communicating order updates
- Preventing fraud and unauthorised transactions
- Sending promotional offers, updates, and marketing communications
5. Data Retention
When you place an order through the Site, we will retain your Personal Information for our business records unless and until you ask us to delete this information, subject to any legal or regulatory retention obligations.
6. Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a minor has provided us with Personal Information, please contact us so we can remove it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our operations, legal requirements, or regulatory practices. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to make a complaint, please do not hesitate to contact us:
- Brand/Website: zyentral.com
- Email: support@zyentral.com
- Phone: +44 07894893150
- Address: 18 Malthouse Drive, Dudley, West Midlands, DY1 2BY, United Kingdom
- Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)